Design/Layout Services
Services are provided by Commercial Interior Designers and/or Commercial Space Planners who hold an Interior design degree, hold an NCIDQ certification and/or have a minimum of 2 years of Industry experience as a CAD operator while under the direction of a trained design professional. Design/Layout Services are $55/hour.

Maximum Order
$100,000 net. (Call for special quotes above this amount.)

Minimum Order
$100.00 net

Geographic Coverage
Continental US and Washington DC

Point(s) of Production
Compatico Inc
4710 44th Street, Grand Rapids, Ml 49512

Discount From List Price for AO1, AO2, and AO PolyPanel
          Zones 1 & 2

List Tiers	Discount
$0-15,000	61.5%
$15,001-30,000	62.6%
$30,001-100,000	63.7%
$100,001-300,000	66.9%

Discount From List Price for AO1, AO2, and AO PolyPanel
          Zone 3 (CA, AZ, UT, NV, WA, ID, MA, WY)

List Tiers	Discount
$0-15,000	61.5%
$15,001-30,000	62.6%
$30,001-100,000	62.6%
$100,001-300,000	65.8%

Discount From List Price for Genesis

List Tiers	Discount
$0-25,000	71%
$25,001-100,000	71%

Prompt Payment Terms
Net 30 days

Government Purchase Cards
Accepted both above and below micro-purchase threshold. No additional discounts offered

Foreign Items
Not Applicable

Time of Delivery
AO: 15-20 business days after receipt of order

Genesis: 20-40 business days after receipt of order

Expedited Delivery
Not Offered

Overnight & 2-day delivery
Not offered

Urgent Delivery
Please contact Compatico if desired

F.O.B.
AO: Origin - $15,000 and lower. Prepaid and Allowed -- Orders $15,000.00 list and higher

Genesis: FOB Origin for orders up to $25,000 list. Orders in excess of $25,000 list receive FOB Origin, Freight Prepaid and Allowed.

Ordering Address
Compatico Inc
4710 44th Street SE
Grand Rapids Ml 49512

Ordering Procedures
Supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA's) and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedule).

Payment Address
Compatico Inc
4710 44th Street SE
Grand Rapids Ml 49512

Warranty Provision
Compatico's Standard Commercial Warranty: Compatico, "Customer First Service," warranties its products to be free from defects in material and workmanship for a period of 10 years from the date of initial delivery. This warranty is not transferable and is only given to the original purchaser. Exceptions to the initial 10-year warranty are as follows:

Fabric: Compatico fabric grades 1, 2 and 3 have a three-year warranty period.
Fabric: All COM fabrics (fabrics specified and purchased by buyer) that are not standard grades 1, 2 or 3 Compatico fabrics are not warranted.
Electrical: Compatico electrical products have a 5-year warranty.

Export Packing Charges
Please contact Compatico for any additional shipping charges regarding overseas orders.

Government Credit Card Acceptance
Government Purchase Cards are accepted with no added discounts.

Rental, Maintenance and Repair
Not Applicable

Installation
Service charge of 8% of product net for orders under $500. Installation projects in excess of $500 will be negotiated on a case-by-case basis.

Repair Parts
Available as commercial practice

Service and Distribution Points
National Distribution; Please refer to participating dealers

Participating Dealers
Compatico is continuously growing. Please contact us for an updated dealer list.

Preventative Maintenance
Not Applicable

Environmental Attributes
Compatico is committed to protecting our environment. Please contact us for more details.

DUNS Number
608227518

CCR Database Registration
Compatico is currently registered in the CCR:
Name- Compatico Inc. Cage Code- 38XQ0

Price Quotes
Compatico believes in "Customer First Service" and will readily assist you in quoting Compatico system products. Compatico Regional Sales Representatives are available for assistance as needed and will work with dealer associates to specify, quote, and order Compatico product. Compatico's in-house project management team will also assist dealer associates in quoting, placing orders and verifying completeness. Contact the Compatico GSA MARKET MANAGER at 800-336-1772 for more information.

Compatico offers GIZA layout and pricing assistance based upon dealer's drawings at no charge. Submit all layouts to the Compatico Market Manager for review. Response time will not exceed 72 hours and will depend upon the complexity of workstations. Compatico's symbol library for GIZA is available through GIZA, which will produce graphic drawings only. Contact the Compatico Market Manager for details. Compatico does not offer "Space Planning". If raw space workstation planning, layout, or adjacency study is required, the dealer must provide the service. We request that you provide us the following information so that we can accurately furnish you the proper product, colors, and dimensions. The information you provide will enable us to provide you pricing in a timely manner:

1. Tell us the system product you want quoted (AO1, AO2, AO PolyPanel, Geneis)
2. Provide us drawings "to scale" if possible. Clearly mark all heights and widths of panels; and widths and depths of work surfaces and other components.
3. Show all powered panel locations. Show duplex locations. Indicate base or ceiling power and where they enter the panels.
4. Specify hard surface, fabric, tackable, or acoustic panels. Clearly mark all full, half and partial glaze panels and door panels. Indicate clear, frost, or smoke glazing and glazing strip color.
5. Accessories, such as pencil drawers, tack boards, keyboards and tasklights must be clearly marked. Size must be indicated if required.
6. Non-standard fabrics, paint finishes and laminates must be clearly indicated. Compatico will quote only standard fabric, finishes and laminate unless otherwise instructed.
7. Clearly indicate all overhead shelf units as high or low, regular depth or EOP depth. Indicate depth of closed storage units (regular or EDP).
8. Style and type of pedestals must be marked (Style A, B, etc...BF, FF, or BBF). Laterals must show width and height and file centers must show drawer configuration.

Delayed Shipment
If the dealer requests that Compatico delay the shipment of an order, after the order has been in the production cycle over 5 working days, Compatico will try to accommodate. However, the dealer will be assessed any and all storage charges as a result of the delay. In all cases, the order will be completed, billed and stored at dealer expense either in Compatico facilities or by designated freight line.

Transit Damage
All merchandise is packed in an approved manner. Inspect all merchandise immediately upon delivery. If a carton is or appears to be damaged, do not unpack it. Call the carrier for immediate inspection. Notification of concealed damage must be made to the company delivering the goods in writing within the time period allowed by the freight company for making such claims. Title to the goods and risk of loss pass to the buyer once COMPATICO or its vendors delivers its goods to the carrier.

Redelivery of Freight
When redelivery of merchandise is required because the customer is unable to accept the merchandise and no notification of this fact was given to COMPATICO at least two weeks prior to the scheduled ship date, the actual cost for freight, rehandling and warehousing, plus a 10 percent (10%) surcharge, will be billed to the customer.

Note
Any special hardware situations (pedestals keyed alike, for example) must be clearly spelled out and shown on the purchase order.

COM Fabrics
All COM fabrics must be submitted to Compatico for approval prior to order acceptance. Please send samples of COM fabric to the Customer Service Department.

Change Orders
Change orders will be accepted up to five (5) working days into the order production cycle at no charge. Change orders requested after five (5) working days may be accepted and will be subject to additional charges and extended lead-times. No change orders will be accepted once fabrication and upholstery has begun.

UL Listing
Compatico HM Panel System and Electrical Accessories have been UL listed to the standard for office furnishings, UL 1286, third edition, listing number 8R55. This listing includes fabric-covered hard surface, fabric-covered acoustical and fabric-covered tackable/acoustical panels.

Cancellation/Returns
Compatico will not accept merchandise for exchange or credit without our expressed written consent before return shipment is made. All freight charges on returned merchandise must be prepaid. Compatico will not accept freight collect shipments. A 25% restocking fee will apply.