Warranty
Compatico "Customer First Service" warranties its products to be free from defects in material
and workmanship for a period of (10) years from the date of initial delivery. This warranty is not
transferable and is only given to the original purchaser. Exceptions to the initial 10-year
warranty are as follows:

Fabric: Compatico fabric grades 1, 2, 3 and 4 have a 3-year warranty period.
Fabric: All COM fabrics (fabrics specified and purchased by buyer) that are not standard grades
1, 2, 3 and 4 Compatico fabrics are not warranted.
Electrical: Compatico electrical products have a 5-year warranty period.

This warranty made by Compatico is only to original purchaser acquiring the product directly
from Compatico, its authorized dealers, or others who are specifically authorized by Compatico
to sell such products. Compatico's obligation and the purchaser's remedy pursuant to this
warranty are: limited to repair or replacement, at Compatico's option, FOB Compatico's
headquarters, of replacement parts which prove, under normal use, to be defective within the
period stated, which remedy is expressly agreed to be exclusive as a condition of such
replacement. No person, firm, or corporation is authorized to assume for Compatico any other
liability in connection with COMPATICO products. Customer will get credit for returns only after
received by COMPATICO and must be returned in 30 days.

THERE ARE NO WARRANTIES EXCEPT AS EXPRESSLY SET FORTH ABOVE, EITHER
EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR ANY PARTICULAR PURPOSE. COMPATICO'S LIABILITY WITH RESPECT TO
ITS PRODUCTS SHALL NOT EXCEED THAT EXPRESSLY SET FORTH ABOVE IRRESPECTIVE
OF THE THEORY UPON WHICH ANY CLAIM MIGHT BE BASED INCLUDING BREACH OF
CONTRACT, WARRANTY. NEGLIGENCE, OR STRICT LIABILITY ON TORT. UNDER NO
CIRCUMSTANCES SHALL COMPATICO BE LIABLE FOR SPECIAL INCIDENTAL, OR
CONSEQUENTIAL DAMAGES.

This warranty does not apply to damages resulting from shipment, storage, accident, alteration,
misuse, assembly or installation. All claims under this warranty must be authorized in writing by
COMPATICO prior to the repair or replacement of products.

Lead Times
The specialty of Compatico’s “Customer First Service” is to meet short delivery times
when necessary. Normal shipping lead-time is 10-15 working days from the date of
order confirmation...unless otherwise agreed upon in writing. COMPATICO will quote
lead time upon request and will use its best efforts to obtain delivery within quoted lead
times. However, COMPATICO will not be responsible for any damage caused by late delivery.
Normal shipping lead-times are for standard product; please refer to Compatico’s
Color/Finish Options for standard finishes, size and fabric selections.