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Warranty Information

 


SEATING WARRANTY

Compatico warrants certain components of its chair(s) as follows; non-moving metal components, swivel and tilt mechanisms, pneumatic cylinders, casters, base, and all wood and plastic components for 5 years, and upholstery materials for 2 years. All chairs maximum capacity, 250 lbs. unless otherwise specified. Leather is not warranted against routine scratching and scuffing, as leather is subject to minor blemishing during use. Tufted buttons are not covered under this warranty. The purchaser is responsible for any initial minor assembly, cleaning and lubricating the chair, inspection to be certain that the hardware is securely fastened a, and that there are no loose or missing parts, cracks, broken welds, or general instability. Chairs that are damaged or appear unsafe should be removed from service. For care of the coverings(leather, cloth, or vinyl), dust regularly if needed, wipe clean with a mild solution of warm soapy water, do not saturate, wipe dry. Do not use polish, wax, or saddle soap. If any chair component proves to be defective in materials or workmanship, Compatico will be provide replacement parts or replace the chair at its option; if the model you purchased is no longer available, Compatico may replace it with a similar model as determined by Compatico. (in no event will Compatico be liable for any incidental or consequential damages, or for any loss or injury to person or property resulting from the manufacture, sale and/or use of the chair.)

 

Warranty Limitations

THERE ARE NO WARRANTIES EXCEPT AS EXPRESSLY SET FORTH HEREIN, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. COMPATICO’S LIABILITY WITH RESPECT TO ITS PRODUCTS SHALL NOT EXCEED THE OBLIGATION TO REPAIR OR REPLACE DEFECTIVE PRODUCT EXPRESSLY SET FORTH ABOVE, IRRESPECTIVE OF THE THEORY UPON WHICH ANY CLAIM MIGHT BE BASED INCLUDING BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. UNDER NO CIRCUMSTANCES SHALL COMPATICO BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

This Warranty does not apply to damages resulting from shipment, storage, accident, alteration, misuse, assembly or installation, including (but not limited to) unsupported worksurfaces more than 60 " in length that do not have a correctly placed worksurface support spanner . All claims under this Warranty must be authorized in writing by COMPATICO prior to repair or replacement of products.

 

LEAD TIMES

The specialty of Compatico’s “Customer First Service” is to meet short delivery times when necessary. Normal shipping lead-time is 15 working days from date of order confirmation…unless otherwise agreed upon in writing. COMPATICO will quote lead time upon request and will use its best effort to obtain delivery within quoted lead times. However, COMPATICO will not be responsible for any damage caused by late delivery. Normal shipping lead-times are for standard product; please refer to Compatico’s current Price List Catalog for standard finishes, sizes and fabric selections.