FREIGHT AND SHIPPING
For assembled panel and flipper door orders over $15,000
list price, the freight will be included in the price
and will be paid for by COMPATICO*. For orders of
less than $15,000, the price will be quoted FOB factory
and will be paid by the dealer. If the dealer has
a preferred freight carrier, it should be indicated
when the order is placed. Orders will be shipped as
close as possible to the approximate shipping date
designated on the order acknowledgement. Under no
circumstances shall COMPATICO be liable for delay
in shipment or delivery of the order or for damages
that result from such delay.
*GENESIS FREIGHT AND SHIPPING POLICY: Orders over
$25,000 list price, the freight will be included in
the prices and will be paid by COMPATICO. For orders
of less than $25,000, the price will be quoted FOB
factory and will be paid by the dealer.
CUSTOMER REQUEST FOR DELAYED SHIPMENT
If the dealer requests that COMPATICO delay the shipment
of an order, after the order has been in the production
cycle over 5 working days, COMPATICO will try to accommodate.
However, the dealer will be assessed any and all storage
charges as a resultof the delay. In all cases, the
order will be completed, billed and stored at dealer
expense either in COMPATICO facilities or by designated
freight line.
TRANSIT DAMAGE
All merchandise is packed in an approved
manner. Inspect all merchandise immediately. If a
carton is or appears to be damaged, do not unpack
it. Call the carrier for immediate inspection. Notification
of concealed damage must be made to the company delivering
the goods in writing within the time period allowed
by the freight company for making such claims. Title
to the goods and risk of loss pass to the buyer once
COMPATICO or its vendors delivers its goods to the
carrier.
REDELIVERY OF FREIGHT
When redelivery of merchandise is required because
the customer is unable to accept the merchandise and
no notification of this fact was given to COMPATICO
at least two weeks prior to the scheduled ship date,
the actual cost of freight, rehandling and warehousing,
plus a 10 percent surcharge, will be billed to the
customer.
CANCELLATIONS/RETURNS
No merchandise will be accepted by COMPATICO for exchange
or credit without our expressed written consent before
return of shipment is made. All freight charges on
returned merchandise must be prepaid. COMPATICO will
not accept freight collect shipments.
